Projects proven under real operational pressure
Work spans high-traffic platforms, kiosk deployments, internal operations systems, and automation for commerce workflows.
Delivered a booking and electronic medical record system for a Hong Kong Chinese medicine clinic network, including online booking, SMS reminders, structured clinical records, prescription handling, and secure multi-branch data sharing.
Built a fitness membership and class booking platform with online scheduling, QR check-in, automated waitlist SMS alerts, private coaching bookings, and integrated online package sales through Stripe and PayMe.
Commissioned to build a kiosk experience for the membership club of a major Hong Kong property developer across multiple sales showrooms. Scope covered interactive games, gift redemption, surveys, backend tooling, and member...
Engineered high-performance purchase automation for limited-availability products including collectibles, phones, sneakers, and concert tickets. The flow covered login automation, form completion, queue handling, confirmation, and Modem Pool SMS verification.
Created a self-service portal for owners and tenants covering maintenance requests, facility booking, automated fee billing, payment tracking, and SMS notifications, reducing manual administration and improving service transparency.
Built a real-time fleet tracking and dispatch platform for a Hong Kong courier company, integrating 4G GPS devices, driver PWA workflows, electronic proof-of-delivery, live dispatch maps, and customer-facing parcel tracking.
Created a salon CRM and booking platform for a Hong Kong beauty chain, combining online appointments, therapist calendars, loyalty and package tracking, cross-branch treatment history, and automated reminders.
Built a bespoke operational platform for a local uniform manufacturer, covering client records, order management, measurement history, production tracking, alteration records, and invoicing. The system replaced paper-heavy workflows with real-time operational visibility.
Developed a central inventory and POS synchronisation system for a Hong Kong retail chain, connecting store POS deployments and WooCommerce into one real-time stock backbone with alerts and cross-channel sales reporting.
Delivered an end-to-end trade operations system for a Hong Kong import/export company, covering purchase and sales order tracking, customs documentation, shipment APIs, cost records, and client-facing order visibility.
Delivered omnichannel commerce solutions across Magento, OpenCart, and WooCommerce, including bidirectional POS sync, unified member records, loyalty programmes, and FPS or card payment integration.
Designed and built an omnichannel reservation and queue management system for a Hong Kong restaurant group, covering online booking, automated WhatsApp reminders, virtual queue ticketing, and a cross-branch operations console that improved...
Built an AI customer service chatbot platform for a Hong Kong insurance business, integrating OpenAI APIs and an internal knowledge base for bilingual support, human handoff, and conversation analytics with response quality...
We participated in the development and operational management of a major Hong Kong online discussion forum and web radio platform. At peak traffic, Alexa.com ranked it among the top 30 Hong Kong...
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Projects of every size are welcome. We start with operational context, then shape the right technical approach.